Cancellation Policy

At Sandy Toes, we understand that travel plans can change. This Cancellation Policy explains how cancellations, reservation changes, and refunds are handled. Please review this policy carefully before submitting a booking request.

1. Booking Requests

Submitting a booking request does not guarantee a confirmed reservation. All booking requests are subject to availability and approval by Sandy Toes. A reservation is considered confirmed only after it has been accepted and any required payment has been successfully received.

2. Cancellation Requests

All cancellation requests must be submitted in writing using the contact information provided on our website. The date we receive your cancellation request will determine whether any refund or charges may apply.

3. Refund Eligibility

Refund eligibility depends on the cancellation timing, the booking terms accepted during checkout, and any promotional or special booking conditions that apply to your reservation.

If your reservation qualifies for a refund, the refund amount and processing method will be determined in accordance with the cancellation terms presented during the booking process.

4. Non-Refundable Charges

Certain fees, payment processing charges, service fees, or promotional bookings may be non-refundable where permitted by applicable law. Any applicable non-refundable charges will be communicated during the booking process.

5. Reservation Changes

Requests to modify reservation dates, guest information, or other booking details are subject to availability and approval. Additional charges or rate differences may apply when changes are approved.

6. Reservation Unavailable

If Sandy Toes is unable to approve or honor a reservation due to unforeseen circumstances, property availability, maintenance requirements, safety concerns, or other operational reasons, we will make reasonable efforts to offer an alternative solution or provide any applicable refund in accordance with the original payment received.

7. Force Majeure

Neither Sandy Toes nor the guest shall be responsible for cancellations, delays, or disruptions caused by events beyond reasonable control, including but not limited to natural disasters, severe weather, government actions, travel restrictions, public emergencies, utility failures, or other unforeseen circumstances.

8. Travel Insurance

We strongly recommend purchasing travel insurance to help protect your trip against unexpected cancellations, medical emergencies, weather disruptions, or other events that may affect your travel plans.

9. Refund Processing

Approved refunds will be processed within a reasonable time after cancellation approval. Processing times may vary depending on your payment provider or financial institution.

10. Policy Updates

Sandy Toes reserves the right to modify or update this Cancellation Policy at any time. Any changes will become effective upon publication on this website and will not affect reservations already confirmed unless required by applicable law.

11. Contact Us

If you have any questions regarding this Cancellation Policy, please contact us using the contact information available on our website.