Privacy Policy

Sandy Toes (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and booking services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit our website or submit a booking request.

1. Information We Collect

When you visit our website or submit a booking request, we may collect the following information:

Full name
Email address
Phone number
Billing or payment information (where applicable)
Check-in and check-out dates
Number of guests
Selected accommodations or booking options
Special requests or additional information you choose to provide
Technical information such as your IP address, browser type, device information, and pages visited

2. How We Use Your Information

We use your information to:

Process and manage booking requests
Confirm reservations and communicate booking updates
Respond to inquiries and provide customer support
Send important information before, during, and after your stay
Improve our website, services, and customer experience
Maintain the security of our website and prevent fraudulent activity
Comply with applicable legal obligations

We only collect and use personal information that is reasonably necessary to provide our services.

3. Communication

By submitting a booking request or contacting us through our website, you agree that we may contact you regarding your reservation using email, phone, or other communication methods you provide. We will not send promotional communications unless permitted by applicable law or with your consent where required.

4. Payment Information

If payments are accepted through our website, they may be securely processed by trusted third-party payment providers. We do not store complete credit or debit card information on our servers.

5. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only when necessary with:

Payment processing providers
Property management or reservation partners
Service providers who assist us in operating our website and business
Government authorities or legal entities when required by law

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You can manage or disable cookies through your browser settings; however, doing so may affect certain website features.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

Manage reservations
Provide customer support
Meet legal and accounting requirements
Resolve disputes and enforce our agreements

9. International Visitors

If you access our website or make a reservation from outside the country where our business operates, your information may be processed or stored in jurisdictions where our service providers operate.

10. Your Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where permitted by law
Withdraw consent where applicable

To exercise these rights, please contact us using the contact information provided on our website.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.

12. Children’s Privacy

Our website and booking services are intended for adults. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the contact information available on our website.